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Wayne Mitchell

Practicing good customer service

When I answered the phone last Thursday afternoon, I said, “New Albany Gazette. May I help you?” I smile as I answer the phone, just the way I was trained to do many years ago in a customer-service class on phone etiquette. It creates warmth in your voice and makes a good first impression on […]

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A sense of relief

The Republican primary is finally over, and for many Mississippians it brings a sense of relief. Relief from the bitter and often unpleasant political commercials that inundated our airwaves, mostly paid for by groups from who knows where with innocuous names, but not innocuous agendas. But also, for many of us, relief in knowing that […]

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Wayne Mitchell

Flying the not-so-friendly skies

Jenny and I were pretty tired by the time we wheeled our bags through U.S customs in Chicago after getting off an eight-hour flight from London. It had been a wonderful two-week vacation in Paris and London, but now we were ready to be home. All that was left was the United Airlines flight from […]

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Political blather

Gov. Phil Bryant owes an apology to the state Board of Education, our public schools, their teachers and their students for his latest political demagoguery about efforts to raise our education standards. The governor, apparently believing he had let Louisiana Gov. Bobby Jindal one-up him in that department, last week called Common Core a “failed […]

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“Explore” our area

Today’s issue of the Gazette contains the fifth edition of Explore Magazine, our annual glossy tourism and marketing guide touting the benefits of New Albany and Union County. It’s something all of us at the Gazette are proud of because it has been an unqualified success story. It certainly wasn’t a guarantee when we took […]

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Farmer’s Market

The Biscuits and Jam Farmers’ Market will kick off its third season Saturday on a vacant property between Fred’s and the Tallahatchie River Bridge. Moving the Saturday morning event to the prominent downtown spot two years ago has turned out to be a successful venture. The market will be open from 7 a.m. to 11 […]

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Water fun for children

The children’s spray park at BNA Bank Park has begun its fifth year of operation, opening last Saturday in time for the Memorial Day weekend. The park, which has become a favorite summer activity for many small children, will be open from noon until 6 p.m. Tuesday through Friday and from 10 a.m. to 6 […]

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Wayne Mitchell

Keep your eyes on trees, flowers

As I look around our yard in New Albany, I find that there’s good news and bad news. The good news is that we’ve have made it through an entire year without killing off any trees. We like trees. Lots of them. One of the things that drew us to the house we bought in […]

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A moment of silence

For many, Memorial Day weekend is a time for family gatherings, barbecues, fishing and boating. For some, including our students, it signifies the beginning of summer. And for others, it means a trip to the cemetery to renew the flowers on loved ones’ graves. All of that is fine and we encourage you and your […]

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Wayne Mitchell

“The Mentalist” and smart TVs

Why do they call them “smart” TVs anyway? Mine is not very smart, at least when I try to operate it. I was reminded of that when Jenny and I were watching an episode of “The Mentalist,” one of our favorite TV programs, which we had recorded on our DVR. Jenny sometimes gets a little […]

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